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Douglas is an entrepreneur and human-centered technologist with over 26 years of experience. He is president of Voltage Control, a facilitation academy that develops leaders through certifications, workshops, and organizational coaching focused on facilitation mastery, innovation, and play. He has helped transform leaders, innovators, and creatives from Nike, U.S. SOCOM, Google, the Air Force, Gap, Tesla, MSU, Church & Dwight, Apple, Adobe, Dropbox, Fidelity, Vrbo, Liberty Mutual, Humana, and SAIC. Prior to Voltage Control, Douglas held CTO positions at numerous Austin startups, where he led product and engineering teams using agile, lean, and human-centered design principles. While CTO at Twyla, Douglas worked directly with Google Ventures running Design Sprints, and now brings this experience and process to companies everywhere. Douglas is currently active in the Austin startup community, where he serves on the board of several non-profits, mentors startups, and advises early-stage ventures. Douglas is a thought leader and often writes and talks about facilitation, leadership, collaboration, innovation, culture, meetings, and Design Sprints. He is also the author of four books: Magical Meetings, Beyond the Prototype, How to Remix Anything, and Start Within, He has been published in Forbes, Fast Company, Innovation Leader, and is a regular contributor to The Future Shapers. He publishes a weekly podcast called Facilitation Lab.

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Meeting Culture | November 17, 2023

Explore key insights from Rick Rubin's "The Creative Act: A Way of Being" for facilitators and leaders. This bestseller from the music industry icon merges discipline with creativity, providing valuable lessons for corporate innovation. Learn Rubin's approach to the creative process, the importance of embracing constraints, and the power of collaboration. Inspired by his extensive music career, Rubin's methods apply to various fields, enhancing problem-solving and innovative thinking. This summary shows how Rubin's ideas can rejuvenate facilitation and spark innovation in today's professional environments.

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Meeting Culture | October 31, 2023

Workplace conflicts can drain time and morale, making conflict resolution meetings crucial. These meetings tackle disagreements affecting productivity and wellbeing, involving all parties in a comfortable setting with a neutral facilitator. Establish ground rules, encourage open dialogue and active listening, and develop an action plan with fair task assignments. Training can enhance these skills, fostering a harmonious and efficient workplace.

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Meeting Culture | October 19, 2023

The guide underscores the impact of participatory decision-making in strengthening team relationships and involvement. It advocates for embedding participatory principles in decision-making to guarantee inclusiveness and collective accountability. Facilitators are portrayed as vital in steering intricate conversations, particularly through the challenging "Groan Zone," using methods to promote constructive discussions. The guide prefers a collaborative approach over autocratic methods, demonstrating its efficiency in attaining enduring, inclusive resolutions and enhanced management results.

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Facilitation | December 31, 2021

2021 is officially at its end, and before we take the first step into the new year, I wanted to take a moment to reflect on a year that will be remembered as one of great leaps, coupled with devastating tragedy. Let’s take a look at some of our best moments.